Shipping policy

At Mendly, we offer free shipping on all orders.

Order Processing

Orders are processed within 1–3 business days (excluding weekends and public holidays).
Once your order is shipped, you’ll receive a confirmation email with tracking details.

Shipping Time

Delivery: 7–15 business days

Delivery times are estimates and may vary slightly due to customs processing, carrier delays, or peak seasons.

Shipping Cost

Free shipping on all orders.
No minimum purchase required.

Tracking

All orders include tracking.
Tracking details will be emailed once your order ships.
Tracking updates may take 24–72 hours to appear after dispatch.

Customs, Duties & Taxes

International orders may be subject to customs duties or import taxes, depending on your country.
These charges are the responsibility of the customer and are not included in the product price.

Delays

Mendly is not responsible for delays caused by:

Customs clearance
Carrier or logistics disruptions
Incorrect or incomplete shipping information provided at checkout

Incorrect Address

Please ensure your shipping details are correct before placing your order.
Mendly cannot be held responsible for orders delayed or lost due to incorrect address information.